Refund policy

RETURN & EXCHANGE POLICY

Returning Faulty Goods

If you believe that you have received faulty products please contact us via email at sales@mintclassic.co.uk or telephone on 01954 232722 within 3 working days. We will then advise you of the next steps in returning your products.

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Cancelling Your Order​

We understand that sometimes circumstances change and you may wish to cancel your order. If you do wish to cancel your order please contact us via e-mail to sales@mintclassic.co.uk or call our office on 01954 232722. We can cancel your order at any time as long as the goods haven’t been dispatched.

In the event that your order has been dispatched you can return the goods within 7 working days of receiving the goods. The goods must be returned must be without any damage, un-opened and in their original packaging. The costs of returning goods will be your responsibility and we will not accept responsibility for the cost of return if the item. Once the goods have been received we will authorise a refund. We will refund for the cost of the goods only.

The goods will remain your responsibility until they have been safely delivered to us. We strongly advise that you insure the goods and get proof of posting in case of loss or damage. 

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Return Address:

Unit 18,

Norman Way Industrial Estate,

Over,

Cambridgeshire,

CB24 5QE